We apologize for any inconvenience caused.
26 Jan 2023, 03:55
We apologize for any inconvenience caused.
The problem that prevented the export of NFT and ROND data, which had been occurring since January 25, 2023, has been resolved.
We will be taking individual measures for those who exported during the outage and have not been able to complete the export process.
・ The export screen is always displayed and neither importing nor exporting can be performed.
・ ROND has already been received, but the export screen is not completed.
If you are experiencing any of these symptoms, please send an e-mail to user-support@genso.game.
Thank you in advance for your cooperation.
Same news in other sources
3
26 Jan 2023, 07:24
NFT/FT Export Issue Resolved!
We’ll be taking individual measures for those who exported while the service was down and thus unable to complete the export process.
If you are among those affected please email us at support@genso.game. We apologise for any inconvenience caused💜
NFT/FT Export Issue Resolved.
NFT/FT Export Issue Resolved!
We’ll be taking individual measures for those who exported while the service was down and thus unable to complete the export process.
If you are among those affected please email us at support@genso.game. We apologise for any inconvenience caused💜 https://t.co/NLXt8mwiVR
26 Jan 2023, 07:20
RT @Once943: 💥GENSOKISHI ONLINE MMORPG NUEVO JUEGO NFT DONDE GENERAS TOTALMENTE GRATIS 💥 a través de @YouTube #Pla…
RT @Once943: GENSOKISHI ONLINE MMORPG NUEVO JUEGO NFT DONDE GENERAS TOTALMENTE GRATIS a través de @YouTube #Pla….
RT @Once943: 💥GENSOKISHI ONLINE MMORPG NUEVO JUEGO NFT DONDE GENERAS TOTALMENTE GRATIS 💥 https://t.co/2mfXTRt78x a través de @YouTube #Pla…
26 Jan 2023, 07:13
NFT/FT Export Issue Resolved!
We will be taking individual measures for those who exported while the service was down and weren't able to complete the export process.
If you are among those affected please email us at support@genso.game including your wallet number, game ID and some screenshots to make the process easier.
Thank you in advance for your cooperation, we apologise for any inconvenience caused!! 💜
NFT/FT Export Issue Resolved.
NFT/FT Export Issue Resolved!
We will be taking individual measures for those who exported while the service was down and weren't able to complete the export process.
If you are among those affected please email us at support@genso.game including your wallet number, game ID and some screenshots to make the process easier.
Thank you in advance for your cooperation, we apologise for any inconvenience caused!! 💜